Shipping policy
Order processing
Orders are usually processed within 1 to 3 business days after payment is confirmed. Processing time may be longer during holidays, supplier delays, or high-volume periods.
Shipping rates and delivery estimates
International shipping is available to supported markets at checkout. Our standard international shipping rate is $5.99 USD, with an estimated delivery time of 7 to 15 business days after the order has been processed. Delivery estimates are not guarantees and may vary by destination, customs processing, carrier conditions, and local holidays.
United States orders
For United States customers, available shipping options and final shipping costs are shown at checkout after a delivery address is entered. A tested United States checkout shows International shipping at $5.99 USD with an estimated 7 to 15 business days.
Tracking
When tracking is available, tracking details will be provided by email after the order ships. Tracking updates may take several days to appear after the carrier receives the package.
Customs, duties, and taxes
Duties, taxes, and import fees may vary by destination. Any charges shown at checkout are included in the checkout total. If local authorities require additional import charges, those charges are the responsibility of the customer unless otherwise required by law.
Incorrect addresses
Please make sure your shipping address is complete and accurate. We are not responsible for delays or failed delivery caused by incorrect or incomplete addresses.
Lost, delayed, or damaged packages
If your package is delayed, damaged, or appears lost, contact us at srlg731028@gmail.com and include your order number. We will review the issue and help with the next steps.